Conversations with the counsellor are kept in strict confidence. This includes the handling of files that contain case notes, records, and psychological test results.

If there is a need or desire to disclose information from files with another professional e.g. medical doctor, lawyer, pastor, or third party billing source (for employee benefits, for example), the client will be consulted first and asked to sign a release of information document.

Legal Limitations to Confidentiality

• Counsellors are required by law to report to the appropriate authorities if there is physical or sexual abuse of a child under the age of 18 or if there is reason to believe a person’s life is in jeopardy.
• If a judge subpoenas a counsellor to testify in court or to release the contents of a file, the counsellor is required to do so.